Legal Document

2game Terms and Conditions

Please read these terms and conditions carefully before using the 2game platform — this is a binding agreement between you and us.

Last Updated: January 2026

Important: By registering an account on the 2game platform or using any of its services, you are considered to have agreed to these terms and conditions. This applies only to those aged 21 and above.

Table of Contents

Section 1

Definitions and Interpretation

The following words and terms are used with specific meanings in these terms and conditions:

  • "Platform" refers to the 2game website, mobile version, and all its applications and services.
  • "User" refers to any person who has created an account on 2game or is using any service on the platform.
  • "Account" refers to a personal user account registered on the 2game platform.
  • "Bonus Funds" refers to any promotional credits or wagering bonuses provided by 2game.
  • "Real Money" refers to funds actually deposited by the user.
  • "Wagering" refers to the process of spending a specified amount of money by placing bets in a game.

Where the singular is used in these terms, it also includes the plural, and any reference to a gender applies to all genders.

Section 2

Account Registration and Eligibility

2.1 Age Requirement

Users must be at least 21 years of age to open an account and use services on the 2game platform. The "21+ age" policy is strictly enforced. Minors are not permitted to create or use an account, and any such account identified will be closed immediately.

2.2 Single Account Policy

Each user may create only one account. If the same person creates multiple accounts, all accounts may be suspended and all pending funds may be forfeited.

2.3 Registration Information

Users must provide true, accurate, and complete information when creating an account. The following information is required:

  • Full name (as per national identity card)
  • Date of birth
  • Active mobile number
  • Valid email address
  • Preferred payment method details

Providing false information may result in the account being closed at any time and any pending winnings being forfeited.

2.4 Identity Verification

2game may request additional documents to verify a user's identity at any time. Withdrawals may be put on hold if the required documents are not provided. Some account features may be restricted until the identity verification process is complete.

Section 3

Account Security and Responsibility

The user bears full responsibility for keeping their account login details, password, and access secure.

  • The account password must never be shared with any third party.
  • Allowing or renting the account to anyone else is strictly prohibited.
  • If you suspect any unauthorized access, contact [email protected] immediately.
  • The user is responsible for all activities carried out from their account.
  • 2game reserves the right to temporarily suspend an account if suspicious activity is detected.

2game will not be held responsible for any account misuse resulting from the user's own negligence.

Section 4

Financial Transactions and Payments

4.1 Deposit Rules

The minimum deposit amount on the 2game platform is ৳100. Accepted deposit methods are:

  • bKash — Mobile Banking
  • Nagad — Mobile Banking
  • Rocket — Mobile Banking
  • Bank Transfer — Via major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank

Deposits made through any method other than the above will not be accepted. Deposit processing is generally instant, though bank transfers may take some additional time in certain cases.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 15 minutes and 2 hours to process. Withdrawals can only be made using the same method used for the deposit. Identity verification must be completed before a withdrawal can be made.

4.3 Transaction Security

All financial information on the 2game platform is kept secure using SSL encryption technology. Users' payment information is never disclosed to third parties.

4.4 Currency

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

Section 5

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. Some bonus examples:

  • Deposit ৳1,000 → ৳2,000 bonus → Total balance ৳3,000
  • Deposit ৳6,000 or more → Maximum ৳5,000 bonus → Total balance ৳11,000

5.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. Wagering requirements are calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example: ৳2,000 bonus × 10 = a total of ৳20,000 must be wagered to qualify for withdrawing bonus winnings.

5.3 General Bonus Terms

  • The bonus applies only to the first deposit made after initial registration.
  • Bonus funds cannot be transferred to another account.
  • Multiple bonus offers cannot be claimed at the same time unless specifically permitted.
  • If bonus offer abuse is suspected, 2game reserves the right to cancel the bonus pending an investigation.
  • In any dispute related to bonuses, the decision of 2game will be considered final.
Section 6

Gaming Rules

6.1 Game Fairness

All games on the 2game platform are operated in accordance with fair play principles. The outcome of each game is determined by a verifiable Random Number Generator (RNG), which ensures impartial results.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game lobby. 2game reserves the right to change these limits at any time.

6.3 Technical Issues

If the result of a game session is unclear due to a technical error or disconnection, 2game will determine the result based on server logs. A provision exists to refund bets for incomplete rounds.

6.4 Sports Betting

The sports betting section allows betting on various sports including cricket, football, and kabaddi. Sports bet results are determined based on the official result of the relevant match. If a match is abandoned or cancelled, bets are generally refunded.

Section 7

Prohibited Activities

The following activities are strictly prohibited on the 2game platform:

  • Creating or operating multiple accounts.
  • Providing false or fraudulent information.
  • Abusing or manipulating bonus offers.
  • Playing games using automated software, bots, or scripts.
  • Collusion or unfair agreements with other players.
  • Using fraudulent payment methods.
  • Money laundering or transacting with illegally obtained funds.
  • Intentionally exploiting technical vulnerabilities or bugs in the platform.
  • Harassing, threatening, or engaging in abusive behaviour towards other users.
  • Attempting fraud through chargebacks or payment disputes.

Involvement in any of the above activities will result in the immediate closure of the account, and all deposited funds and winnings may be forfeited.

Section 8

Responsible Gaming

2game believes that gaming is a form of entertainment — not an addiction. We encourage all users to play responsibly and provide the following safeguards toward that goal:

8.1 Setting Limits

Users can set daily, weekly, or monthly deposit limits from their account. These limits take effect immediately, however requests to increase a limit take effect after a specified waiting period.

8.2 Self-Exclusion

If a user feels their gaming habits are getting out of control, they may apply for a temporary or permanent self-exclusion. Contact [email protected] to use this feature.

8.3 Reality Check

After a certain period of play on the platform, a reminder may appear to help the user stay aware of their gaming time.

8.4 Help & Support

For any gaming-related issues, our 24/7 support team is ready to assist in both Bengali and English. To learn more about responsible gaming, visit our Responsible Gaming page.

Section 9

Privacy & Data Protection

2game places the highest importance on protecting users' personal information. Details on how personal data is collected, stored, and used are provided in our Privacy Policy.

In brief:

  • User data is used solely for providing and improving the platform's services.
  • Personal information is not sold to third parties.
  • All data is secured with SSL encryption technology.
  • Users may request to view, correct, or delete their information.

By agreeing to these terms and conditions, the user is also considered to have agreed to our Privacy Policy.

Section 10

Intellectual Property

All content on the 2game platform — logos, designs, software, text, graphics, and other materials — is owned by or licensed to 2game. The following are strictly prohibited:

  • Using 2game's logo or brand identity without permission.
  • Copying, distributing, or publishing any part of the platform.
  • Decompiling or reverse engineering the platform's software.
  • Misrepresenting oneself using the 2game name or brand.

Users may use the platform only for personal and non-commercial purposes.

Section 11

Limitation of Liability

2game accepts no liability in the following cases:

  • Loss caused by the user's internet connection or device issues.
  • Loss caused by unauthorized third-party access, where it occurs due to a security failure on the user's part.
  • Temporary unavailability during reasonable platform maintenance or upgrades.
  • Any consequences arising from the user providing false information.
  • Any financial loss arising from gaming — gaming carries risk and there is no guarantee of winning.

2game always strives to provide a safe and reliable platform; however, services are provided on an "as is" basis and uninterrupted service cannot be guaranteed.

Section 12

Account Suspension & Closure

12.1 Closure by 2game

2game may suspend or close an account without prior notice in the following cases:

  • Participation in prohibited activities listed in Section 7.
  • Providing a false identity or fraudulent information.
  • Failure to cooperate with the identity verification process.
  • Long-term inactive accounts (generally 12 months or more).
  • Failure to meet any legal or regulatory requirements.

12.2 Closure by the User

Users may request account closure at any time by sending an email to [email protected]. Any pending bets will be settled before closure, and bonus funds may be forfeited if applicable bonus conditions have not been met.

12.3 Fund Return

Any valid real-money balance (not bonus funds) at the time of account closure will be returned in accordance with the rules, provided the conditions are met.

Section 13

Changes to Terms

2game reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

  • Users will be notified of significant changes via email or platform notification in advance.
  • Continued use of the platform after changes are made will be considered acceptance of the new terms.
  • Updated terms will be published at the top of the page with a "Last Updated" date.

If a user does not agree to the new terms, they may request account closure.

Section 14

Contact & Complaints

14.1 Support Channels

Our support team at 2game is available 24 hours a day, 7 days a week in both Bengali and English. Contact us through the following:

  • Live Chat: Direct conversation through the platform, available 24/7.
  • Email: [email protected]

14.2 Complaints Process

If you have a dispute or complaint, please contact our support team first. When filing a complaint, provide the following information:

  • The registered email or username of the account.
  • The date and time of the incident (BST, UTC+6).
  • A detailed description of the issue.
  • Screenshots or evidence where applicable.

2game aims to review all complaints and provide a resolution within a reasonable time.

Have questions about the terms?

Our 24/7 support team is always ready to help you. Log in and get instant support via live chat.

Log in to 2game